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Resolved: Chumba Casino - Taking my money. Update by user Sep 16, Preferred solution Deliver product or service ordered. Sep 15, Claudette S.
Rating Details. Customer service. Discounts and Special Offers. Diversity of Products or Services. Privacy and Data Security. Instead, they continue to email me back and forth daily, stringing me along as if they intend to resolve the issue once they finish "investigating it"!!!
I don't need you to investigate my stolen debit card! That is what the police are for! What I need is an immediate refund because you are now in possession of stolen funds crossing into a foreign country.
User's recommendation: DO NOT USE THIS SITE. Cons Fraudulent. Sep 08, Amanda T. Chumba Casino - Redeem my price. I need my money in my account.
Pros Give good promotions. Cons Stole my money. Preferred solution R redeem. Sep 03, Duncan N. Chumba Casino - Loss of money.
Comment Helpful 2 Not helpful 0. Geonna Geonna Sep 04, Reply 2 0. View more comments. Aug 29, Shelley M.
Chumba Casino - Login. I am having problems logging in to your site. Cons No live customer service. Preferred solution Let me login! Aug 17, PissedConsumer Chumba Casino - My account is not working.
I have My account keep saying inactive. Comment Helpful 1 Not helpful 0. Preferred solution The network. Aug 16, melissa m. Chumba Casino - Stealing my money!!
Three times Ive been kicked off the site by playing with sweet coins and of course I was about to hit big jackpot or in the middle of free spins.
Cons Being swindled and no person just comp answers Customer service There is no way of contacting live people. Aug 07, Yanice C. Chumba Casino - Waiting on winnings.
Hi Ive recently been introduced to this gaming great for staying indoors but Ive recently received my first winnings after 10 days long and just waiting to see when are my other winnings coming I want to play as I did all my first winnings how long would it take for other winnings Im reall not feeling this online long long wait thanks and have a great day.
Pros Playiing the games. Cons No phone number for customer service There is no way of contacting live people. Preferred solution My winnings I received the first one come on.
Jul 28, SELMA C. Chumba Casino - Complaint. Bonus value reports to tell you how bonuses really compare.
Banking options available - we don't know. CLICK HERE TO JOIN NETELLER. Chumba Casino offer around 75 slots game from 2by2 Gaming.
Email Testing Record April - No response. Chumba hold the following gambling licenses : Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints.
Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA.
You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.
Restricted Countries. Pros I like playing. Preferred solution Let the company propose a solution. Product Chumba Casino Account. Pros Lots to choose fun Getting paid within 48 hours.
Cons Getting ripped off Being ripped off Not recieving my money. Jan 03 DEANNA R. PLEASE RETURN MY DEPOSIT. I MADE A DEPOSIT WHICH WAS ACCEPTED ABOUT 3 HOURS AGO, BUT I HAVE NOT BEEN ABLE TO OPEN ANY GAMES TO PLAY!
KINDLY RETURN MY DEPOSIT AND CONFIRM. THANK YOU User's recommendation: DON'T BOTHER! Preferred solution Full refund. Jan 03 Renee W.
Account settlement paid off. I have not heard back from Customer Support since June when I paid off a balance that I had. It was sent to a third party I believe, but I paid off the debt and submitted my paid invoice back to Chumba Support team.
They informed me that it would take some time to verify that the account had been settled and I have not heard anything back from them.
Pros Real cash out payments. Pissed Consumer Your trust is our top priority. Please support us to help maintain our independence and integrity. Jan 02 Roberta J.
My account. I put money on my account and Im not seeing it. Pros Fun game Slots. Preferred solution Deliver product or service ordered. Jan 02 PissedConsumer of Seneca, SC.
Never win. Location Seneca, South Carolina. Dec 31, Krystal B. Well let's start off that it's been 1 month since I have tried to redeem my winnings.
To start with being told that I don't even have an account. To then being told I have no redemption being processed. Meanwhile I have all the screenshots for all of this and have sent to your team.
I have now not gotten a response for over a week. And I have been waiting 30 DAYS for my prize. Pros Enjoying playing. Cons Not getting prize.
Dec 30, PissedConsumer of Dothan, AL. Put money on my account and it never show up on the game for me to play. Saturday December 26 I put Location Dothan, Alabama.
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Chumba Casino Questions. Dec 28, Leandra H. I have a question about the verification process. I tried to redeem my winnings 4 days ago Once I pressed redeem it went straight to the verification process and it still says it is being verified.
How long does the verification process take? Pros Fun games Enjoying playing. Cons To hard to communicate with. Dec 27, diane c. Never got my withdrawl.
Hello I did get my money. It was in my bank account. Not when the advisor had checked. He said it was weird. Its the bank that put it on hold for at least a month or more.